::How it all works::
Just purchase the items you'd like (or contact me through the form on the site), and I'll be in touch to get details about colors, fonts, patterns, wording, etc. Please make sure your contact information is correct when you make your purchase! If the exact item you're looking for isn't in the shop, see below:
::Custom Process::
I love doing custom work! Everything you see in the shop can be customized, but I'm also available to work from scratch to create something unique. Custom prices vary depending on whether your design will be available for resale, printing methods, and lots more. In other words, getting married on a budget doesn't mean you can't have custom paper goods!
Before getting started, I like to have all kinds of details about your event. Tell me your favorite colors, whether your event is modern rustic or elegant southern, and show me your bridesmaid dresses and inspiration images. Not that kind of couple? We'll work out something that is true to you and the event you're planning. Once I get all the details, we'll talk about pricing and other options like printing methods, papers, and more. I'll send you a PayPal invoice for a 50% deposit and get started as soon as you send me the wording for your invitations, programs, etc. Soon thereafter, I'll have digital proofs for you to approve. We'll make changes if needed, and either go through another round of proofs or send your work on to be printed. Once it's printed and shipped, I'll send you a final invoice which will include the shipping total.
::Payment::
I accept Visa, Mastercard, Express, and Discover, and PayPal payments via PayPal. You do not need to have a PayPal account to shop with Hello Tenfold. For custom work, I ask for a 50% non-refundable deposit up front, and the last 50% plus shipping after printing. Please contact me to set up your custom listing. Cash, checks, and money orders are not accepted.
::Shipping & Handling::
Wedding orders over $150 are shipped with full insurance in case of loss or damage and arrive within 2-3 days. Non-wedding orders are shipped USPS First Class Mail and take 3-10 days. Please let me know if you have other preferences and I will accommodate if I can. Shipping charges are calculated upon check out and are as follows:
$0.01 - 24.99: $3.50
$25 - 49.99: $6.50
$50 - 99.99: $12.00
$100 - 199.99: $16.00
$200 and up: $25.00
::International Orders::
For international orders, please contact me and I will set up a listing for you with the correct shipping rates and fees.
::Sales Tax::
All orders shipped to NC will be charged sales tax.
::Refunds and Exchanges::
All custom orders are final, so if you'd like to see a sample first purchase one of the sample packs in the shop. If you are not satisfied with a non-custom order, I will issue a full refund minus shipping charges once you return the item. Used or otherwise damaged items may not be refunded.
::Timeline::
How long your project will take depends on your project! Rush jobs can usually be accommodated, but please inquire before making your purchase. In general, I request 6-8 weeks for design, printing, and shipping time. I can be more specific once I know more about your project.
::Wholesale::
Please contact me with wholesale inquiries.
::Security::
This store uses PayPal for payments, and PayPal automatically encrypts your confidential information in transit from your computer to ours using the Secure Sockets Layer protocol (SSL) with an encryption key length of 128-bits (the highest level commercially available).